Consultations

Expert Advice, Tailored to You.

Book a one-on-one consultation with Nicola Johns, our founder and qualified pharmacist with over 30 years of experience in natural health. Receive tailored advice and product recommendations specific to your unique health goals.

Why Book a Consultation?

Investing in your health shouldn't be a guessing game. With so many products and conflicting information available, it's easy to feel overwhelmed and waste money on supplements that aren't right for you.

Our phone consultations provide:

  • Clarity & Confidence in your wellness choices
  • Personalised Recommendations from our curated premium range
  • Expert Guidance based on clinical experience and ongoing research
  • A Listening Ear to understand your unique health journey

We proudly serve clients across New Zealand, Australia, the United States, United Kingdom and beyond.

Book Now

Meet Your Consultant: Nicola Johns

Founder | Pharmacist

Nicola founded The Probiotic Store over 30 years ago out of a genuine passion for helping people achieve optimal health. As a qualified pharmacist, she bridges the gap between traditional medicine and natural wellness, offering a balanced, evidence-based perspective.

"My mission has always been to listen first, understand your unique story, and then guide you toward the highest quality products that can genuinely support your wellbeing. Health is deeply personal, and your supplement plan should be too." – Nicola Johns

Book Now

What to Expect in Your Phone Consultation

1. The Listening Session

We begin by understanding you. Nicola will ask about:

  • Your primary health goals and concerns
  • Your current lifestyle, diet, and routine
  • Any existing health conditions or medications
  • Previous experiences with supplements

2. Personalised Assessment & Education Consultation

Nicola will:

  • Explain how specific supplements might support your goals
  • Discuss the science behind key ingredients
  • Help you understand what to look for in quality products
  • Address any questions or concerns you have

Total Investment: $45

 

Who Can Benefit?

Our consultations are perfect for:

  • Individuals feeling overwhelmed by probiotics & supplement choices
  • Those with specific health goals (digestive support, energy, stress management, immune support, etc.)
  • People who've tried supplements before without seeing results
  • Anyone seeking professional guidance from a qualified pharmacist
  • Parents looking for safe, effective options for their family
  • Those wanting to invest wisely in high-quality, "true-to-label" products

 

Our Consultation Promise

Personalised, Not Generic: No one-size-fits-all recommendations

Evidence-Informed: Advice backed by research and 30+ years of experience

Product Agnostic: We recommend what's right for YOU, not what's most expensive

No Pressure: This is an educational session, not a sales pitch

Follow-Up Support: You can always reach out with additional questions

Book Now

What can we help you with?

Browse the areas below to find what's relevant to you, then book a phone consultation for personalised guidance and supplement recommendations tailored to your situation.

Which probiotic is right for you?

There is no one-size-fits-all probiotic. The right choice depends on your specific health goal — different bacterial strains target different issues. This consultation helps you cut through the confusion and choose the right probiotic for your needs.

  • Specific guidance for your health goal
  • Support during or after a course of antibiotics
  • Children's probiotic selection
  • Gut microbiome restoration

Medication-induced nutrient depletion

Many medications deplete essential nutrients by interfering with absorption, increasing excretion, or blocking production. The nutrients affected depend entirely on the medication you are taking — which is why a personalised consultation is essential.

Commonly associated medications include, but are not limited to

  • Statins (cholesterol)
  • PPIs / antacids (e.g. Omeprazole)
  • Oral contraceptives
  • Diuretics (blood pressure / heart)
  • Metformin (diabetes)
  • Corticosteroids (e.g. Prednisone)
  • Antibiotics

Please email your current list of medications to: nicola@probiotics.co.nz 48 hours before the consultation. Specific depletion details are discussed in your consultation.

Natural medicine & drug interactions

Natural medicines — including herbal supplements, vitamins, and dietary products — can significantly alter the effects of prescription and over-the-counter drugs. They may increase toxicity, reduce effectiveness, or cause unintended side effects.

  • Screen your supplements against your current medications
  • Evidence-based interaction ratings
  • Identify the most clinically significant interactions
  • Safe supplement use alongside prescription drugs

Please email your current medication and supplement list to nicola@probiotics.co.nz 48 hours before the consultation.

Anti-inflammatory diet guidance

Chronic inflammation is linked to a wide range of health concerns. This consultation walks you through the principles of an anti-inflammatory way of eating and how to apply them practically in everyday life.

  • What inflammation is and what it can lead to
  • How to reduce it through food choices
  • How to use our anti-inflammatory food chart

We recommend purchasing our Anti-Inflammatory Food Chart before your consultation to get the most from your session.

Histamine intolerance & the histamine bucket

Do you react to foods or triggers that never used to bother you? Histamine intolerance occurs when histamine builds up in the body faster than it can be broken down — often causing symptoms that seem random or unrelated.

  • Understand your personal histamine load and what fills your bucket
  • Common symptoms — skin, gut, sleep, heart palpitations, brain fog, anxiety
  • Histamine, hormones, and perimenopause / menopause
  • Guidance on a short-term low histamine eating plan (1–3 weeks)
  • Supplement support to improve histamine clearance
  • Gut health and its role in histamine breakdown
Book Now

Women's & reproductive health

Women's health

  • Support for PMS symptoms, irregular, painful, heavy, short or long periods
  • Endometriosis — pain & bloating management
  • Preconception planning & nutritional preparation
  • Natural support for hormonal imbalances
  • Breast pain or lumpy breasts
  • PCOS

Vaginal health

  • Support for vaginal health
  • Vaginal microbiome restoration
  • Milky, itchy discharge
  • Vaginal dryness and irritation relief

Book a consultation →

 

Men's, children's & family health

Men's health

  • Cardiovascular health support
  • Hormone-related concerns including acne
  • Mental clarity and cognitive support
  • Low energy and fatigue
  • Male fertility supplementation
  • Metabolic support- blood sugars, lipids /cholesterol and blood pressure
    support

Children's health

  • Recurring ear problems— natural support options
  • Recurrent antibiotic use
  • Lung support — complementary supplement guidance
  • Nutrition-based support for hyperactivity
  • Nappy rash relief
  • Constipation, colic & IBS in children
Book Now

Heart Health

  • Blood sugar and cholesterol support
  • Lifestyle & supplement support for heart risk factors
  • Support for healthy blood flow
  • Natural options to support high blood pressure

Fatigue, Mood & stress

  • Sleep quality improvement
  • Adrenal and energy support options
  • Support of anxious symptoms
  • Support low mood

Weight management

  • Sustainable supplement support
  • Nutritional guidance alongside your plan

 

Gut, thyroid & immune health

Gut & digestive health

  • Digestive symptom support — bloating, cramping, bowel irregularity
  • Personalised probiotic and supplement plan
  • Gut lining and microbiome restoration
  • Nutrient absorption support

Thyroid health

  • Nutritional support for thyroid function
  • Supplements to support thyroid-related fatigue

Immune & autoimmune support

  • Immune system strengthening and resilience
  • Supplement support for autoimmune symptoms
  • Inflammation support

Allergy

  • Guidance on dietary histamine
  • Lung support — complementary nutritional support
  • Itchy and/or inflamed skin

Book Now

Skin, sleep & musculoskeletal

Skin conditions

  • Supplement support for Itchy and/or inflamed skin
  • Acne — gut-skin connection and nutrition guidance

Sleep

  • Improve sleep quality and duration
  • Reduce night waking
  • Wake feeling refreshed and restored

Musculoskeletal & pain

  • Inflammation support
  • Pain— natural supplement support
  • Circulation and mobility improvement
  • Joint flexibility, stiffness and range of motion
Book Now

What Our Clients Say

Real words from real people—because the best recommendation comes from those who've experienced the difference.

"Having endured 10 months of pain, I saw you Tuesday last week. I took the 3 items you recommended twice, Wednesday last week. Thursday and every day since. NO PAIN! Wow! " Thank you,
- G

"Probiotics (Your Gut +) as supplied by Nicola are amazing!  We have found these enormously helpful for keeping urinary tract symptoms at bay for our at risk elderly mother.  I highly recommend 'your Gut +' "
- E.

"Nicola uses her incredible knowledge to analyse your needs and explain the recommended solutions. She has a passion for natural health which she generously shares with her clients."
— K.

"We are incredibly fortunate to have Nicola in our community. While her background is a qualified pharmacist, her knowledge of natural supplements—in particular probiotics—is second to none. She sells quality products which she has comprehensively researched before stocking them.

I know I'm not alone when I say she is highly regarded within the community, has a very loyal customer base and I would thoroughly recommend her."
— W.

"Ultra Probiotic Dr Wolz—My gut feels much more settled. Reading my report from my regular colonoscopy, my colon has improved."
— S.L.

(Testimonials are from real clients. Names have been withheld for privacy.)

What Our Clients Say (continued)

"Nicola’s knowledge of supplements is second-to-none and she can back up all information relating to any product.  Her research into all the products she offers must be immense.  I have been seeking her advice and buying products for decades now and appreciate all she has to offer.

 Nicola is understanding, compassionate and generous with her knowledge of what might just be the exact thing someone needs. Nicola is down-to-earth and her explanations about products is easy to understand and realise the reasons for taking supplements."
- A.

"Over 30 years ago my husband suffered from severe ulcerative colitis.  He finally had to have his whole colon removed. He was on massive doses of steroids. It was through Nicola’s prescribing of probiotics that his natural immune system was rebuilt, and he was able to enjoy a reasonable standard of life again.

At the time I was waking several times a night with pain in my right knee from a very serious automobile accident in which I crushed left side of my pelvis and hip and my right ankle. Within six weeks of starting on the fish oil and Omega 3 that Nicola prescribed, I was pain free. It was some 25 years later that I had a knee replacement. In fact, all the replacements were in my 70’s “I am now 82, with two hip replacements, a knee and an ankle replacement, plus two broken legs. Due to continuing with the supplements, I have been and am pain free, and still leading a very active life. I appreciate that Nicola is a chemist as well, and that the probiotics and traditional medicine work side by side. She is my hero! "
- M.

"I have been getting health supplements from Nicola for many years.  Her knowledge is extensive and the products she suggests and supplies are of very high quality.  We are very fortunate to have Nicola’s wisdom available to us."
- L.

"Nicola shares her extensive knowledge offering sound guidance and support. The product range that is stocked is backed by scientific research with stringent testing, and not swayed by fads or fanciful claims."
- H.

Nicola Johns at Probiotics Store has provided me with products such as Phytoflam, PhytoNight Plus, Orthoplex Vitamin D, UltraLiv and Natren Trenev Trio to help with a comprehensive health and wellness daily routine. These products were regularly recommended by Nicola Johns, as quality nutritional supplements backed with trusted formulations and natural ingredients, which offer excellent support across several key areas of joint, liver, digestive, sleep and vitamin health."
- J.

"I would fully recommend Nicola John’s processional, outstanding advice and support in anything related to probiotics and health concerns. Her knowledge on all her products is incredible. All Very much appreciated. "
- J.

"I had a nasty thumb nail infection that wasn’t getting better, but I wasn’t keen to kill off all my gut bacteria with the antibiotics from my GP. So I went to see Nicola Johns, who loaded me up with her proven high-dose immunity boosters. After 48 hours all the pus had gone and swelling had reduced by half! Another 48 hours and I had a normal sized thumb again. Well worth the money spent, I was so relieved. One conversation with Nicola and you get a sense of just how much research has gone into her products, well now the proof was in the pudding as they say."
- V.

Book Now

Important Information

Before Your Phone Consultation:

  • Complete our Pre-Consultation Intake form
  • Please have a list of any current medications or supplements ready
  • Think about your top 2-3 health priorities
  • Consider any known allergies or sensitivities

FAQ Section

Q: Can Nicola diagnose or treat medical conditions?
A: No. Nicola provides wellness guidance and supplement education. She does not diagnose, treat, or cure medical conditions. Always consult your doctor for medical concerns.

Q: What if I need to reschedule or cancel?
A: We require 24 hours notice for cancellations or rescheduling. Late cancellations may forfeit the consultation fee.

Q: What will I receive after the consultation?
A: Yes, you'll receive key recommendations of the discussed products.

Q: Can I book follow-up consultations?
A: Absolutely. Many clients book follow-ups every 3-6 months to adjust their plans as their needs evolve.

Q: Do you offer consultations for children?
A: Yes, parents can book consultations for guidance on children's supplements. Children do not need to be present for the consultation.

Book a one-on-one consultation with us for tailored advice, to address any concerns, product recommendations, or general questions.

Our consultations are $45.

All consultations are over the phone.

Book an appointment with The Probiotic Store using Setmore

Disclaimer

Please note: Consultations provide educational guidance and product recommendations based on general wellness principles. They do not constitute medical advice, diagnosis, or treatment. Always consult with your primary healthcare provider for medical concerns. The $45 consultation fee is for Nicola's time and expertise and is not redeemable against product purchases.