Consultations
Stop Guessing. Start Your Personalised Health Journey.
Book a one-on-one consultation with Nicola Johns, our founder and qualified pharmacist with over 30 years of experience in natural health. Receive tailored advice and product recommendations specific to your unique health goals.
Why Book a Consultation?
Investing in your health shouldn't be a guessing game. With so many products and conflicting information available, it's easy to feel overwhelmed and waste money on supplements that aren't right for you.
Our consultations provide:
- Clarity & Confidence in your wellness choices
- Personalised Recommendations from our curated premium range
- Expert Guidance based on clinical experience and ongoing research
- A Listening Ear to understand your unique health journey
We proudly serve clients across New Zealand, Australia, the United States, United Kingdom and beyond.
Meet Your Consultant: Nicola Johns
Founder | Pharmacist | Wellness Guide
Nicola founded The Probiotic Store over 30 years ago out of a genuine passion for helping people achieve optimal health. As a qualified pharmacist, she bridges the gap between traditional medicine and natural wellness, offering a balanced, evidence-based perspective.
"My mission has always been to listen first, understand your unique story, and then guide you toward the highest quality products that can genuinely support your wellbeing. Health is deeply personal, and your supplement plan should be too." – Nicola Johns
What to Expect in Your Consultation
1. The Listening Session
We begin by understanding you. Nicola will ask about:
- Your primary health goals and concerns
- Your current lifestyle, diet, and routine
- Any existing health conditions or medications
- Previous experiences with supplements
2. Personalised Assessment & Education Consultation
Nicola will:
- Explain how specific supplements might support your goals
- Discuss the science behind key ingredients
- Help you understand what to look for in quality products
- Address any questions or concerns you have
Total Investment: $45
Who Can Benefit?
Our consultations are perfect for:
- Individuals feeling overwhelmed by probiotics & supplement choices
- Those with specific health goals (digestive support, energy, stress management, immune support, etc.)
- People who've tried supplements before without seeing results
- Anyone seeking professional guidance from a qualified pharmacist
- Parents looking for safe, effective options for their family
- Those wanting to invest wisely in high-quality, "true-to-label" products
Our Consultation Promise
Personalised, Not Generic: No one-size-fits-all recommendations
Evidence-Informed: Advice backed by research and 30+ years of experience
Product Agnostic: We recommend what's right for YOU, not what's most expensive
No Pressure: This is an educational session, not a sales pitch
Follow-Up Support: You can always reach out with additional questions
Important Information
Before Your Phone Consultation:
- Complete our Pre-Consultation Intake form
- Please have a list of any current medications or supplements ready
- Think about your top 2-3 health priorities
- Consider any known allergies or sensitivities
FAQ Section
Q: Can Nicola diagnose or treat medical conditions?
A: No. Nicola provides wellness guidance and supplement education. She does not diagnose, treat, or cure medical conditions. Always consult your doctor for medical concerns.
Q: What if I need to reschedule or cancel?
A: We require 24 hours notice for cancellations or rescheduling. Late cancellations may forfeit the consultation fee.
Q: What will I receive after the consultation?
A: Yes, you'll receive a summary email with key recommendations and discussed products.
Q: Can I book follow-up consultations?
A: Absolutely. Many clients book follow-ups every 3-6 months to adjust their plans as their needs evolve.
Q: Do you offer consultations for children?
A: Yes, parents can book consultations for guidance on children's supplements. Children do not need to be present for the consultation.
Book a one-on-one consultation with us for tailored advice, to address any concerns, product recommendations, or general questions.
Our consultations are $45.
All consultations are over the phone.
Disclaimer
Please note: Consultations provide educational guidance and product recommendations based on general wellness principles. They do not constitute medical advice, diagnosis, or treatment. Always consult with your primary healthcare provider for medical concerns. The $45 consultation fee is for Nicola's time and expertise and is not redeemable against product purchases.
