Consultations

Expert Advice, Tailored to You.

Book a one-on-one consultation with Nicola Johns, our founder and qualified pharmacist with over 30 years of experience in natural health. Receive tailored advice and product recommendations specific to your unique health goals.

Why Book a Consultation?

Investing in your health shouldn't be a guessing game. With so many products and conflicting information available, it's easy to feel overwhelmed and waste money on supplements that aren't right for you.

Our phone consultations provide:

  • Clarity & Confidence in your wellness choices
  • Personalised Recommendations from our curated premium range
  • Expert Guidance based on clinical experience and ongoing research
  • A Listening Ear to understand your unique health journey

We proudly serve clients across New Zealand, Australia, the United States, United Kingdom and beyond.

Book Now

Meet Your Consultant: Nicola Johns

Founder | Pharmacist

Nicola founded The Probiotic Store over 30 years ago out of a genuine passion for helping people achieve optimal health. As a qualified pharmacist, she bridges the gap between traditional medicine and natural wellness, offering a balanced, evidence-based perspective.

"My mission has always been to listen first, understand your unique story, and then guide you toward the highest quality products that can genuinely support your wellbeing. Health is deeply personal, and your supplement plan should be too." – Nicola Johns

Book Now

What to Expect in Your Phone Consultation

1. The Listening Session

We begin by understanding you. Nicola will ask about:

  • Your primary health goals and concerns
  • Your current lifestyle, diet, and routine
  • Any existing health conditions or medications
  • Previous experiences with supplements

2. Personalised Assessment & Education Consultation

Nicola will:

  • Explain how specific supplements might support your goals
  • Discuss the science behind key ingredients
  • Help you understand what to look for in quality products
  • Address any questions or concerns you have

Total Investment: $45

 

Who Can Benefit?

Our consultations are perfect for:

  • Individuals feeling overwhelmed by probiotics & supplement choices
  • Those with specific health goals (digestive support, energy, stress management, immune support, etc.)
  • People who've tried supplements before without seeing results
  • Anyone seeking professional guidance from a qualified pharmacist
  • Parents looking for safe, effective options for their family
  • Those wanting to invest wisely in high-quality, "true-to-label" products

 

Our Consultation Promise

Personalised, Not Generic: No one-size-fits-all recommendations

Evidence-Informed: Advice backed by research and 30+ years of experience

Product Agnostic: We recommend what's right for YOU, not what's most expensive

No Pressure: This is an educational session, not a sales pitch

Follow-Up Support: You can always reach out with additional questions

Book Now

What Our Clients Say

Real words from real people—because the best recommendation comes from those who've experienced the difference.

"Having endured 10 months of pain, I saw you Tuesday last week. I took the 3 items you recommended twice, Wednesday last week. Thursday and every day since. NO PAIN! Wow! " Thank you,
- G

"Probiotics (Your Gut +) as supplied by Nicola are amazing!  We have found these enormously helpful for keeping urinary tract symptoms at bay for our at risk elderly mother.  I highly recommend 'your Gut +' "
- E.

"Nicola uses her incredible knowledge to analyse your needs and explain the recommended solutions. She has a passion for natural health which she generously shares with her clients."
— K.

"We are incredibly fortunate to have Nicola in our community. While her background is a qualified pharmacist, her knowledge of natural supplements—in particular probiotics—is second to none. She sells quality products which she has comprehensively researched before stocking them.

I know I'm not alone when I say she is highly regarded within the community, has a very loyal customer base and I would thoroughly recommend her."
— W.

"Ultra Probiotic Dr Wolz—My gut feels much more settled. Reading my report from my regular colonoscopy, my colon has improved."
— S.L.

(Testimonials are from real clients. Names have been withheld for privacy.)

What Our Clients Say (continued)

"Nicola’s knowledge of supplements is second-to-none and she can back up all information relating to any product.  Her research into all the products she offers must be immense.  I have been seeking her advice and buying products for decades now and appreciate all she has to offer.

 Nicola is understanding, compassionate and generous with her knowledge of what might just be the exact thing someone needs. Nicola is down-to-earth and her explanations about products is easy to understand and realise the reasons for taking supplements."
- A.

"Over 30 years ago my husband suffered from severe ulcerative colitis.  He finally had to have his whole colon removed. He was on massive doses of steroids. It was through Nicola’s prescribing of probiotics that his natural immune system was rebuilt, and he was able to enjoy a reasonable standard of life again.

At the time I was waking several times a night with pain in my right knee from a very serious automobile accident in which I crushed left side of my pelvis and hip and my right ankle. Within six weeks of starting on the fish oil and Omega 3 that Nicola prescribed, I was pain free. It was some 25 years later that I had a knee replacement. In fact, all the replacements were in my 70’s “I am now 82, with two hip replacements, a knee and an ankle replacement, plus two broken legs. Due to continuing with the supplements, I have been and am pain free, and still leading a very active life. I appreciate that Nicola is a chemist as well, and that the probiotics and traditional medicine work side by side. She is my hero! "
- M.

"I have been getting health supplements from Nicola for many years.  Her knowledge is extensive and the products she suggests and supplies are of very high quality.  We are very fortunate to have Nicola’s wisdom available to us."
- L.

"Nicola shares her extensive knowledge offering sound guidance and support. The product range that is stocked is backed by scientific research with stringent testing, and not swayed by fads or fanciful claims."
- H.

Nicola Johns at Probiotics Store has provided me with products such as Phytoflam, PhytoNight Plus, Orthoplex Vitamin D, UltraLiv and Natren Trenev Trio to help with a comprehensive health and wellness daily routine. These products were regularly recommended by Nicola Johns, as quality nutritional supplements backed with trusted formulations and natural ingredients, which offer excellent support across several key areas of joint, liver, digestive, sleep and vitamin health."
- J.

"I would fully recommend Nicola John’s processional, outstanding advice and support in anything related to probiotics and health concerns. Her knowledge on all her products is incredible. All Very much appreciated. "
- J.

"I had a nasty thumb nail infection that wasn’t getting better, but I wasn’t keen to kill off all my gut bacteria with the antibiotics from my GP. So I went to see Nicola Johns, who loaded me up with her proven high-dose immunity boosters. After 48 hours all the pus had gone and swelling had reduced by half! Another 48 hours and I had a normal sized thumb again. Well worth the money spent, I was so relieved. One conversation with Nicola and you get a sense of just how much research has gone into her products, well now the proof was in the pudding as they say."
- V.

Book Now

Important Information

Before Your Phone Consultation:

  • Complete our Pre-Consultation Intake form
  • Please have a list of any current medications or supplements ready
  • Think about your top 2-3 health priorities
  • Consider any known allergies or sensitivities

FAQ Section

Q: Can Nicola diagnose or treat medical conditions?
A: No. Nicola provides wellness guidance and supplement education. She does not diagnose, treat, or cure medical conditions. Always consult your doctor for medical concerns.

Q: What if I need to reschedule or cancel?
A: We require 24 hours notice for cancellations or rescheduling. Late cancellations may forfeit the consultation fee.

Q: What will I receive after the consultation?
A: Yes, you'll receive key recommendations of the discussed products.

Q: Can I book follow-up consultations?
A: Absolutely. Many clients book follow-ups every 3-6 months to adjust their plans as their needs evolve.

Q: Do you offer consultations for children?
A: Yes, parents can book consultations for guidance on children's supplements. Children do not need to be present for the consultation.

Book a one-on-one consultation with us for tailored advice, to address any concerns, product recommendations, or general questions.

Our consultations are $45.

All consultations are over the phone.

Book an appointment with The Probiotic Store using Setmore

Disclaimer

Please note: Consultations provide educational guidance and product recommendations based on general wellness principles. They do not constitute medical advice, diagnosis, or treatment. Always consult with your primary healthcare provider for medical concerns. The $45 consultation fee is for Nicola's time and expertise and is not redeemable against product purchases.